Serenitee Restaurants: Our Web Policies

Our Policies

Our Privacy Policy

We love our privacy and respect yours as well. We’ll always do what we can to protect it. We may collect personally identifiable information (only when you provide it to us) when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. That's just so we get an idea as to how much traffic our web site is generating and what regions our visitors are from. We will never (no, not ever) sell your personally identifiable information to anyone.

Our Security Policy

When you make a payment or purchase with us, your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Our Returns Policy

Our Shipping Policy

Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

Contacting Us

Serenitee customer support at:

Serenitee Management
185 Main St
Gloucester MA 01930
(978) 281-0923

To ensure that no emails get lost, be sure to add to your address book.
For questions regarding our disclaimer and privacy policy, please see this page.
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