If you have already registered your Rewards Card with a username & password, click “Sign in with your username / password.” Please note: signing up for a card is not the same as registering. In order for your card to be registered, you must have created a username & password on the Serenitee website.
If you haven’t registered your card, click “Sign Up with Email.” If you have your card number (located on the back of your Rewards Card), please enter it when prompted.
No, if you complete the sign up process without entering your card and registration number, you will have two separate accounts.
Please email Rewards@Serenitee.com with your name, phone number, and email before you complete the sign up process.
No, you can join the Serenitee Rewards Card program by downloading the App and clicking “sign up with email” on the home screen.
If you sign up for the Rewards Card program this way, you will be issued a digital card number and not a physical card. That said, the digital card is just like having a physical card, with the exception that you don’t have to remember to bring it with you when you dine with us. We can look up your account when you “check in” with the mobile App, or if you give your server or bartender the phone number linked to your account.
When using some Android operating systems, you will need to tap the year on the calendar in order to change it.
You can now check in at any Serenitee Group Restaurant, so you don’t have to present your Rewards Card to earn points for that visit.
Yes, you can give your mobile phone number to your server or bartender or present your physical Rewards Card.
Click “Locations” at the bottom of the home screen and it will bring you to a list of all the Serenitee Group Restaurants. Once you’ve selected a location from the list, you can click the “check in” button on the restaurant’s page.
You can check your account balance by selecting “My Account” at the bottom of the home screen or by clicking “Reward Me!”
Click “Reward Me!” and select the amount of Serenitee Bucks that you would like to redeem. Once you’ve clicked the Serenitee Bucks that you want to redeem, you will be asked to confirm.
Please note: Serenitee Points never expire, but Serenitee Bucks expire in 30 days. When you convert points to Serenitee Bucks you will have access to them instantly.
Click “My Account” at the bottom of the home screen.
You can edit your account by hitting the sprocket in the upper right hand corner on the “My Account” page or by selecting “Edit Account” from the collapsed menu icon (or “hamburger menu”), located in the upper left hand corner of your App screen.
Please email Rewards@Serenitee.com with your name, phone number, email and correct birthday. Once we update your birthday in the system, we will notify you of the change and it will appear correctly in the App. Please note: additional information may be required.
Click “Locations” at the bottom of the home screen and it will bring you to a list of all the Serenitee Group Restaurants. Once you’ve selected a location from the list, you can click the “Menu” button on the restaurant’s page.
Click “Locations” at the bottom of the home screen and it will bring you to a list of all the Serenitee Group Restaurants. Once you’ve selected a location from the list, you can click the “Directions” button on the restaurant’s page.
Yes! Click on the collapsed menu icon (or “hamburger menu”), located in the upper left hand corner of your App screen and select “Purchase Gift Cards” from the menu.
It is likely that you turned off your location settings. We use location information to only send you offers – and FREE stuff – that are relevant to you. To turn on your location settings: Click on the collapsed menu icon located in the upper left hand corner of your App screen, then select “Location Settings” from the menu, and turn it on.
